Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Warranty

  • Our technical help Dept is online day–and–night to attend to all of your current assistance questions. Every ticket you send out to us shall be solved within no more than 60 minutes. If your problem calls for assistance from an administrator, we will forward the ticket to the technician on shift and will let you know that the case is under control.

  • Top quality support service

  • Qualified Customer Assistance Service

  • Our tech help and support Dept is going to be on shift for you 24/7 to to respond to all support inquiry tickets that you submit. We offer client support for all the applications that are installed in advance on your web server. These include our custom designed Web Site Control Panel, the preferred OS along with the server administration panel (with regards to the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Web Site Control Panel that is offered without charge in your virtual server, you can discover an educative Help section, containing all you should learn about organizing your web pages and software packages. We have introduced a wide selection of how–to articles and reviews and video guides that demonstrate the standard website administration responsibilities in an easy to comprehend manner.