1 hour ticket response
Fast support is our paramount task and that is why we have a team of expert techs who are ready to provide a swift answer to any question that you might have. Just submit your support ticket from your Web Site Control Panel and we’ll respond within sixty minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute ticket response time.
An Excellent Help Desk Service
Each member of our customer service team has lots of years of experience in the cloud web hosting industry and almost all of them have worked for us for at least 5 years. They all are prepared to reply to all your requests in the most proficient manner possible.
An Easy–to–Browse Help Center Section
Built into the Web Site Control Panel is an easy–to–navigate Help Center, which includes a variety of information sources. You can search through a constantly updated knowledge base offering web hosting account administration articles and web site administration articles, check the step–by–step video tutorials or check out the F.A.Q. library.